Important Information Regarding COVID-19

Dear Patients, Families & Friends,

  • As members of your local community, we care deeply about the health and the well-being of our patients, families and our team.  The Coronavirus (COVID-19) presents a unique set of challenges for patients and dental care providers that must be addressed. As dedicated health care professionals, we want you to know that we remain as diligent as ever in protecting the health and safety of our patients and staff. Our practice strictly adheres to the standards for infection control by wearing personal protective gear, using recommended disinfectants, practicing the latest sterilization protocols, utilizing single-use disposable materials, and more. Every effort we have in place is to ensure the safety of our patients and staff. We wanted to let you know that we will be taking additional safety precautions to help reduce risk of transmission and ensure that our patients, families and our team remain safe.  We will not be closing our office unless ordered to do so by the Federal, State or Local Government. We will follow the Centers of Disease Control and Prevention (www.cdc.org) as well as the American Dental Association (www.ada.org) guidelines and recommendations to provide care for patients with dental emergency and urgent dental needs only. Emergency and urgent care includes addressing dental pain, dental infection and dental trauma. All elective procedures will be postponed.

    We recognize that some of these precautions may cause temporary inconvenience, but please be assured that your health and the health of all members of our community is our number one priority.

    Changes that will be implemented in our office will be put into place immediately and will continue until further notice.

    • Our practice is turning into a patient ONLY practice.  Only patients and (if necessary, in the case of younger patients) one accompanying adult should enter the office.  Siblings, grandparents, friends, etc. should remain outside in their vehicles.
    • For patients that are having a procedure that require you to have a driver.  We will ask that your driver remain in the vehicle until your procedure is complete.  At that time our office will call your driver to have them come inside so that instructions may be reviewed with them.
    • Patients will be asked to present for their appointments at their regularly scheduled time.  If a patient is early or late- please call us from the parking lot.
    • Completing your registration forms online prior to your appointment will help assure you are seen at your scheduled appointment time.  If your forms are not done online prior to your appointment this could delay the time you are seen.
    • We understand that some of our patients may be hesitant to sit in a waiting room.  You may call our team and let them know you have arrived.  If a treatment chair is ready, they will instruct you to come in.  If not, our team will call you when ready.
    • Symptoms of coronavirus are reported as flu-like, with varying degrees of severity. While we do not know everything about this virus to date, individuals who are elderly and/or immunocompromised appear to be the most at risk of a severe infection. To ensure your health and safety, and the health and safety of everyone at our practice, please reschedule your appointment if you or a member of your household has a cough, fever, and/or flu-like symptoms. In addition, please reschedule your appointment if you have traveled to areas within the past 14 days that are at high risk for contracting the coronavirus.
    • All patients will have a temperature reading recorded as a part of routine assessment prior to performing dental procedures.
    • We are creating a schedule to reduce patient interactions that could result in an infection. Our staff has been trained in infection control practices, standard precautions, and hand hygiene and we are keeping al l employees updated with any new recommendations for preventing the spread of COVID-19.
    • We are regularly cleaning and wiping down with disinfectants waiting area, including door handles, chairs, check-in and check-out desk etc.

    Environmental Cleaning & Disinfection Policy: Our policy and procedures have not changed due to the Coronavirus.  We have always used CDC and OSHA-mandated cleaning and disinfection protocols for all surfaces in our office and treatment rooms.  We use a bactericidal, viricidal, fungicidal and tuberculocidal disinfectant recommended for dental operatories, hospital surgical rooms, anesthesia machines and respiratory therapy equipment.

    Universal Precaution Policy: Our policies and procedures regarding universal precautions have not changed.  Universal precautions are an approach to infection control to treat all human blood and certain human bodily fluids as if they were known to be infectious for HIV, HBV and other bloodborne pathogens, (Bloodborne Pathogens Standard 29 CFR 1910.1030(b) These precautions include:

    • Hand Hygiene
    • Barrier protection with personal protective equipment such as masks, gloves and eye protection
    • Ultrasonic cleaning and sterilization of all non-disposable instruments.

    As the situation evolves, we are keeping up with recommendations of the CDC, WHO, state and local health departments. For further information, including measures to keep yourself healthy, visit the following links:

    We want to thank you for your understanding during this unprecedented time.  Should you have any questions or concerns, please do not hesitate to call our office and we will be happy to discuss further.

    Sincerely,

    Elite Endodontic Specialists